At fd888, we take the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect when you use fd888, why we collect it, how we protect it, and what rights you have over your data as a registered user of Pakistan's trusted online casino and sports betting platform.
These are the core standards that guide how fd888 handles every piece of personal information entrusted to us
This Privacy Policy ("Policy") describes how fd888 ("we", "us", "our", "fd888") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "your", "User") who access or use the fd888 website at fd888.bio and all related services, including cricket betting, virtual casino, slot games, Mermaid Fishing arcade games, and all other features made available through the fd888 platform.
This Policy applies to all fd888 users globally, including Pakistani users who constitute our primary user base. By registering an fd888 account or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy is to be read alongside the fd888 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and the Terms & Conditions with respect to privacy matters, this Policy shall prevail.
Plain-English Summary: This document tells you what personal information fd888 collects about you, why we need it, who we might share it with, how long we keep it, and what rights you have over it. We encourage you to read it in full.
For the purposes of this Policy, fd888 acts as the data controller in respect of personal data collected from users of the fd888 platform. As data controller, fd888 determines the purposes for which and the means by which your personal data is processed.
Where fd888 uses third-party service providers to process personal data on its behalf — such as payment processors, KYC verification services, or customer support platforms — those providers act as data processors and are bound by data processing agreements that restrict their use of your data to the specific purposes for which it has been shared.
All enquiries related to data protection and privacy, including data subject rights requests, should be directed to fd888's customer support team at the contact details provided in Section 16 of this Policy.
fd888 collects personal data across several categories depending on how you interact with the platform. The categories of personal data we collect include:
| Data Category | Specific Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number, scanned identity documents |
| Contact Data | Pakistani mobile number (03xx format), email address, residential address |
| Account Data | Username, hashed password, account registration date, account preferences |
| Financial Data | JazzCash wallet ID, EasyPaisa number, HBL/UBL/Meezan Bank account details, transaction history, deposit and withdrawal records |
| Gaming Data | Bet history, game session logs, bonus usage records, wagering patterns, sports betting selections |
| Technical Data | IP address, device identifiers, browser type and version, operating system, screen resolution, session timestamps |
| Communications Data | Records of customer support interactions, chat transcripts, email correspondence |
| Behavioural Data | Pages visited within fd888, features used, clicks, scroll patterns, time spent per section |
Sensitive Data: fd888 does not intentionally collect special category data (such as health, religious, or political information) as part of normal account operations. If you voluntarily disclose such information — for example, in a responsible gaming self-assessment — it will be treated with the highest level of protection and used solely for the purpose of providing appropriate support.
fd888 collects personal data through the following means:
fd888 processes your personal data for the following purposes:
fd888 processes your personal data on the following legal bases:
fd888 does not sell, rent, or trade your personal data. We share personal data with third parties only in the following strictly limited circumstances:
Our Commitment: Every third party that receives fd888 user data is subject to a written data processing agreement that prohibits them from using your data for any purpose other than that for which it was shared, and requires them to protect it to the same standard that fd888 applies.
fd888 operates under an international gaming licence and uses technology infrastructure and service providers that may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than Pakistan.
Where such international transfers occur, fd888 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that impose data protection obligations on the recipient party equivalent to those described in this Policy.
By using fd888 and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan where necessary for the delivery of fd888's services.
fd888 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, maintain session security, and gather analytical data that helps us improve the user experience for Pakistani players.
| Cookie Type | Purpose | Category |
|---|---|---|
| Session Cookies | Maintain your login state while you are active on fd888; cleared when you close your browser | |
| Authentication Cookies | Verify your fd888 login and maintain the security of your session | |
| Preference Cookies | Remember your fd888 settings such as language preference, game view, and display options | |
| Analytics Cookies | Collect aggregated, anonymised data about how users navigate fd888 to improve platform performance | |
| Security Cookies | Detect and prevent fraudulent activity, bot access, and other security threats to the fd888 platform |
You can control non-essential cookies through your browser settings. Please note that disabling essential cookies may prevent certain fd888 features — including the fd888 login process — from functioning correctly. fd888 does not use third-party advertising cookies or track your activity across websites other than fd888.bio.
fd888 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law and gaming licensing obligations. Our general retention principles are as follows:
When a retention period expires, fd888 securely deletes or permanently anonymises the relevant data so that it can no longer be associated with any identifiable individual.
Subject to applicable law and certain exceptions, you have the following rights in relation to the personal data fd888 holds about you:
To exercise any of the above rights, please contact fd888 customer support using the details provided in Section 16. fd888 will respond to all data rights requests within 30 calendar days. We may need to verify your identity before processing certain requests.
The fd888 platform is strictly intended for individuals aged 21 years and above. fd888 does not knowingly collect personal data from individuals under the age of 21.
If fd888 becomes aware that personal data has been collected from a person under 21, we will immediately close the associated account, void any balance, and permanently delete the data in question. If you have reason to believe that a minor has created an fd888 account, please contact us immediately using the details in Section 16.
Age Verification: fd888 uses a combination of self-declaration at registration and third-party KYC verification to confirm that all users meet the 21+ age requirement. Accounts may be suspended pending age verification at any time.
fd888 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
While fd888 takes all reasonable steps to protect your data, no internet-connected system is completely immune from security risks. You also play a role in protecting your data — please use a strong, unique password for your fd888 account and enable two-factor authentication if you have not already done so.
The fd888 website may contain links to third-party websites or services. This Privacy Policy applies solely to the fd888 platform and does not extend to any external websites or services that may be linked from fd888.bio.
fd888 is not responsible for the privacy practices, content, or data security of any third-party sites. We encourage you to read the privacy policy of any external website you visit before providing any personal information to that site.
fd888 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they meaningfully affect how we process your data or reduce your rights — fd888 will provide advance notice by email to your registered address or by prominent notification on the fd888 platform, with a minimum notice period of 14 days.
The "Effective Date" at the top of this Policy will be updated whenever the Policy is revised. We encourage you to review this Policy periodically to stay informed of how fd888 handles your personal information. Your continued use of the fd888 platform following the effective date of any revised Policy constitutes acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or fd888's data practices, or if you wish to exercise any of your data rights as described in Section 11, please contact us through the following channels:
fd888 will acknowledge all privacy-related communications within 48 hours and provide a substantive response within 30 calendar days. Complex requests may require additional time, in which case we will notify you of the extended timeline.
If you are not satisfied with fd888's response to a data-related complaint, you have the right to escalate the matter to the data protection authority or gaming regulatory body with jurisdiction over fd888's operations. Details of the relevant supervisory authority are available from fd888 upon request.
Responsible Gaming & Data: If your privacy request relates to a responsible gaming matter — such as requesting deletion of your account in connection with a self-exclusion decision — please also review the fd888 Responsible Gaming page for full information on the tools and support available to you.
Everything you do on fd888 — from cricket betting to cashing out via JazzCash — is protected by 256-bit encryption and handled in accordance with this Privacy Policy. One million Pakistani players trust fd888 with their data every day.